"Kerikeri Retirement Village has been a very happy Acorn customer for over five years. The service from Acorn is exceptional. The customer service representative is helpful, friendly, resourceful, patient and goes the extra mile for us each and every time. They are very knowledgeable about their products and have made some very good suggestions regarding fabrics and finishes that have made a positive difference to our satisfaction with our furniture. Acorn delivers on its promises every time. Their furniture is well made and looks good, its delivered on time and the paperwork is prompt and accurate. Our visitors and residents regularly admire our furniture, especially the homelike look, feel and comfort of the chairs and couches. We regularly recommend Acorn to local businesses and are happy to continue to recommend Acorn to anyone who asks us where our great furniture comes from."
"Alpine View's relationship began with Acorn approximately four years ago, when we needed furniture for our care centre. Obviously we were happy with their service at the time as we have been working with them ever since. Our facility has now grown to incorporate a large administration, recreation and apartment complex. Acorn have been essential to the supply of furniture to these areas. Whenever dealing with Acorn staff we find them friendly, courteous and always helpful but even more important when they commit to delivery they are always reliable. Their ordering system is straight forward and the quality of furniture is very good value for money. The Acorn couches and chairs seem to be the most popular for our residents to sit in which is always high praise. Therefore we cannot recommend Acorn more highly to those in the aged care and health care sectors, who might be considering using them for their furniture fitouts."
"I have now worked with Acorn for the past 8 years and have found the company and their staff to be professional at all times and wonderful to work with. At the time we began a refurbishment programme to modernise Wesley Adrian Trewavas took time to visit Wesley and immediately understood our vision. Acorn with their skilled staff were able to adapt and provide the furniture we required to bring a modern homely hotel feel to an established facility. Acorn have a very high quality of workmanship, and are committed to honouring deadlines and with their competitive pricing for Oceania Healthcare we have managed to revitalise our facility. Acorn with their ervice and product s have helped Wesley gain a reputation for having superb restful lounges with furniture that set the scene where families enjoy visiting and relaxing with their loved ones. One resident satisfaction survey commentary states ”since the recent refurbishment Wesley looks stunning” The end result has been highly successful for us and I would be happy to recommend Acorn to other Providers in the Aged Care Residential Care industry."
"Excellent helpful service, not pushy and very patient with our changing requests since starting my role 6 years ago. I have always been really impressed with their range and quality. Residents, staff and families really like the fabrics and are easy to keep clean. Furniture is a good, easy height to get up from. Residents here have purchased their own chairs they are that impressed. I would have no problem in recommending Acorn to others."
"Over the many years we have been dealing with Acorn Furniture, we have found them to be consistently professional, reliable and customer friendly. Their product quality is excellent and they have always been willing to work with us to meet our requirements for individuality. Promptness of delivery is critical to us and Acorn have never failed to deliver on this, despite us putting them under pressure on occasions. We would happily recommend them to potenial customers."
"Presbyterian Support Central's relationship with Hfp has spanned 10 years and they are our preferred supplier of quality furniture for our residential homes. Acorn is constantly improving their catelogue of furniture choices, whilst retaining the timeless range which we rely on for a consistent standard of environmental look in our homes, We receive very favourable comments from residents and families on the suitability and comfort of the bedroom and lounge furniture. All of the team members at Acorn provide a professional, reliable and supportive service which makes dealing with them a pleasurable and stress free experience. Recently on of our staff members had an idea for a new furniture item, which was taken up by Acorn, redesigned, improved and built and is now proving to be very practical and versatile in our homes. It's this reactive and creative approach which we highly value. Quality, service anhd competitive pricing have been strong influences in the decision to continue using Acorn as one of PSC's preferred suppliers and have no hesitation in recommending Acorn products for use other residential homes."